Director of Human Resources

• Provide a professional, advisory and executive support service to the General Manager to assist in meeting strategic goals of the establishment.

• Participate in the development and implementation of Human Resource policies for the establishment.

• Liaise with Department Heads and make recommendations regarding Human Resource issues including staffing levels.

• Design, implement and review training programs to meet specific department needs.

• Management of training and development activities including training needs analysis and program evaluations.

• Analyse staff turnover and sick leave with the aim of implementing strategies for reduction.

• Oversee compliance with Federal and State Employment Legislation, Equal Employment Opportunity, Anti Harassment Policy and Industrial Awards.

• Develop recruitment strategies and oversee the efficient and timely hiring of all associates. Ensure the systems are appropriate and procedures are followed.

• Conduct the annual Employee Satisfaction Survey.

• Implement and evaluate an effective Performance Appraisal System in line with corporate guidelines.

• Participate in the preparation of the Strategic Business and Operating Plans.

• Oversee the effective administration of personnel records and files in line with Marriott Policy.

• Develop and administer Corporate and Hotel Human Resource Policies.

• Develop and administer employee recognition programs.

• Oversee effective workplace injury management, ensuring rapid return to work programs are in place for all associates.

• Develop and implement detailed Human Resources plans to support business objectives.

• Liaise with the Executive Committee, regarding potential opportunities and threats so as to be pro-active in addressing changes in the Hotel’s environment.

• Attend to all industrial relation matters including Award interpretation, union negotiations and implementation of restructuring.

• Represent the employer’s interest in all employment related legal proceedings and industrial disputes.

• Develop Department Heads so that they may improve their own Human Resources Management practises within their area.

• Monitor the maintenance of current Job Descriptions, salary grades and benefit packages.

• Conduct Human Resources Department development and performance reviews, identifying key personnel for further development and structured career pathing.

• Implement and maintain Human Resources Department training systems to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively.

• Prepare work schedules and annual leave schedules within budget, business expectations and guidelines of the appropriate industrial legislation.

• Oversee the selection and appointment of new associates within the Human Resources Department.

• Conduct regular staff meetings to keep all associates informed.

• Ensure compliance with legislated heath and safety requirements within the workplace.

• Comply with all Corporate and Hotel Standards and Procedures.

• Promote by example the principles of “The Power of Service”.

• Actively promote a work environment, which cares for guests and associates alike.

• Implement opportunities for quality Team Building.

• Ensure that all associates comply with the grooming and uniform standards.

• Oversee the operation of the Payroll Office ensuring excellent service to associates and appropriate control and management mechanisms are in place and being utilised appropriately.

• Implement and manage an effective and fair grievance procedure in line with appropriate legislation.

• Highly responsibility to keep all associates’ information confidentially