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Mô Tả Công Việc
Job description:
• Ensures all guest staterooms are clean, in good condition and set up according to company policy. Includes all components of the stateroom, bed, linen, carpet, curtains, furniture, balcony, bathrooms, towels, amenities, papers, collateral, closets, safes, mini-bars, etc.
• Ensures all lockers are stocked according to pre-set par levels, clean, organized and set up according to the 5s concept.
• Conducts monthly linen inventories.
• Maintains a logbook to record stateroom status, maintenance deficiencies and significant events and activities during his/her shift then completes the Daily Supervisor’s worksheet and reports as needed.
• Using Platinum Inspections/Impressions, routinely inspects guest staterooms, including vacant, made-up and turned-down rooms to ensure the standard of cleanliness is maintained at all times. Special attention is given that supplies are replenished and rooms are properly serviced.
• Offers all possible assistance to guests and takes corrective action on complaints and strives for prompt guest recovery.
• Ensures that time in and out sheets of staff are filled in properly and in accordance with the numbers of hours worked. Accounts for steward/ess worksheets and reviews the same prior to submission to the Asst. Executive Housekeeper.
• Maintains a logbook to record stateroom status, maintenance deficiencies and significant events and activities during his/her shift then completes the Daily Supervisor’s worksheet and reports as needed.
• Reports maintenance deficiencies that require immediate attention and follows-up on their status. Escalates issues as necessary.
• Completes internal requisitions for needed supplies and sees to the adequate storage of supply inventories on assigned decks, and safeguards against waste, shortages or losses.
• Ensures fast and smooth delivery of guest luggage and requests.
• Ensures that master keys issuance are recorded and turned in during the end of the shift.
• Records any item left in staterooms by guests and turns them in to the Guest Service Desk.
• Reports any loss or damage of furniture, fixtures or equipment.
• Supervises the proper care and use of the equipment, cleaning chemicals, carts, as well as cleaning and cleaning products.
• Familiar with chemicals, procedure of making rooms.
• Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position.
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Yêu Cầu Công Việc
Jobs Requirement.
• Intermediate to Advanced verbal and written level of English is required.
• Minimum of one year's experience in related Hotel establishment positions or in related hotel positions on board ships is required.
Proactive, Team player, problem solver
• Passionate about hospitality and customer service have driven
• Must have a professional appearance and good hygiene
• Respect for all co-workers and guests
• Pride in your work by creating positive energy, excitement, and fun
• Able to work 7 days a week
• Demonstrate positive behaviors; smiling, being polite and courteous
• Able to develop a camaraderie with team members
• Ability to live in close quarters, share limited space with other cabin-mates
PHYSICAL REQUIREMENTS
• While performing the essential functions of this job, all team members are required to stand; walk long distances on the ship; use hands to touch, handle or feel; reach with hands and arms; talk, hear, taste and smell. All vessel positions require repetitive motion of bending, climbing, going up and down stairs and lifting more than 25 pounds. This job requires specific vision abilities to include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• All team members must be physically able to participate in emergency life-saving procedures and drills. All vessel positions require the full use and range of arms and legs as well as full visual, verbal and hearing abilities to receive and give instructions in the event of an emergency including the lowering of lifeboats.
• Work within different temperature changes—indoors to outdoors.
• Able to pass a basic safety course.
• This is a minimal description of duties. Other work requirements may be necessary and assigned as a business or maritime law dictates.
Hình thức
Quyền Lợi
-Standard contracts are for six-eight months, with 6 to 8 weeks of time off.
- We provide accommodations
- Meals are also provided.
- Provided crew laundry areas.
- Provided Crew Gym Facility.
- Career development.
- Wages: Each onboard employee's salary and commission are paid by every 2 weeks.
- Medical care and basic dental care is provided to all shipboard team members with all free of charge while onboard.
- Free destination countries visa.
-Free repatriation flight ticket and provided all cost( Air ticket; visa; medical) for the second contract.
Mức lương
Từ 20 đến 30 triệu
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
