Nhân Viên Chăm Sóc Khách Hàng Giỏi Tiếng Anh (Lương Cứng 9 Triệu + Bonus)

• Answer questions from customers by chatting, emailing and/or talking on the phone.
• Work with clients who have complaints, orders, or require information about services purchased from the company while maintain a positive attitude and calmly respond.
• Cooperate with other staff to solve problems.
• Follow communication procedures, guidelines, and policies.
• Listen and resolve customers’ concerns, issues and questions to your best ability.
• Prepare customer reports by gathering data collected during customer interactions.
• Refer issues and questions to managers if necessary.

WORKING TIME:

• Day shift: 11:00 AM to 08:00 PM.
• Night shift: 08:00 PM to 05:00 AM.
• Five working days a week.