Sales Manager

Job Summary – (Role Summary)
Tóm tắt công việc

• To manage sales activities and events inline with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel.

Essential Duties and Responsibilities – (Key Activities of the role)
Yêu cầu và trách nhiệm công viêc:

• Monitors competitors activities and assists in marketing intelligence
• Refers sales leads to appropriate personnel within the Imperial Hotel
• Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business
• Services existing business through management of account bases
• Sell all facets of the hotel
• Manage the corporate head office and the preferred hotel history for that company
• Develop and maintain a regular pattern of sales calls, meeting with principals of target market
• Provides direction on, and conducts market research and analysis
• Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
• Builds profile within local market place through attendance at various events and local market place
• Conduct client interviews
• Entertain clients
• Plan and conduct familiarization tours and site inspections
• Travel when required to promote the hotel and develop potential business
• Monitors existing business and inputs into sales strategy meetings to maximize business
• Grows existing business and establishes and pursues leads which will develop business
• Interfaces with operations on a timely basis
• Initiates and prepares tenders for business
• Assesses sales and marketing data
• Assists with the preparation of new products and services
• Assists in the evaluation of sales and marketing activities
• Analyses sales mix and likely impact on hotel goals
• Implement direction from Director of Sales and Marketing.
• Liaison with advertising agency
• Stock control of collateral
• Collateral input
• Execute advertising/creative briefs in a timely manner
• Works with superior on manpower planning and management needs
• Works with superior in the preparation and management of the Department’s budget

2. ACCOUNTABILITY/ TRÁCH NHIỆM CÔNG VIỆC
Number of employees supervised –
Direct Sales Executive / Business Development Executive/ Sales Coordinator


Key Metrics – Chỉ số đo lường

• Sales Target
• Hotel Revenue

Decision Making Responsibilities (Decision Rights) –
Chịu trách nhiệm trong thẩm quyền quyết định

• Within the authority as assigned for Hotel
• Guest request