Mô Tả Công Việc
- To take down reservations by phone, fax or any other form of communications and make the reservations or amendments according to the Reservations Procedure.
- To follow-up on Billing Letters and send out Confirmation Slip when required during 24 hours.
- To be responsible for any miscellaneous duties assigned by the Front Office Manager or Revenue Manager/Reservation Manager.
- To ensure all room reservations are guaranteed during peak periods and festive seasons.
- Follow up group booking by: Cutoff date, deposit, room list, payment on time.
- To maximize revenue and occupancy by up selling and suggestive selling.
- To exercise flexibility in offering room rates during low period.
- To ensure prepayment is received for travel agents / groups prior to its arrival.
- Help to minimize wastage, neglect, breakage and mishandling of equipments and supplies.
- Assist to maximize overall revenue of the hotel.
Yêu Cầu Công Việc
- At least 01 year of experience in same position.
- Bachelor Degree in Tourism & Hospitality; Commerce, Economics or Marketing.
- Must be conversant with the Front Office computer system OPERA
- Good knowledges and understanding of the market.
- Excellent customer service and organizational skills.
- Excellent communication skill both verbal and written in English and Vietnamese.
- Proficient in Excel, Word, Outlook
Hình thức
Quyền Lợi
- Local and international training courses
- 05 working days | 02 days-off per week
- Staff duty meal & uniform are provided by Hotel
- Competitive salary and service charges
- Free motorbike parking
- Annual health check
- Associate special discount for hotel rooms and F&B services at International Accor properties
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.