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THÔNG TIN CƠ BẢN (BẮT BUỘC)
ĐƠN VỊ TUYỂN DỤNG (BẮT BUỘC)
THÔNG TIN BỔ SUNG (TÙY CHỌN)

Ảnh văn phòng, cửa hàng

Technical Support (Night Shift)

Công ty cổ phần Mac Marketing

ID: j48059

Responsibilities

Provide technical support and customer care to mostly owners of nail salons, restaurants, hair salons, garages, milk tea shops, and fast food establishments across the US and Canada.
Work on computers (offline, online, remote) and company equipment such as card terminals and POS systems.
Conducted product setup, training, and demonstrations and resolved incidents and issues related to the company’s equipment and services.
Working Hours:

Shift 1: 08 PM – 04 AM
5.5 days per week
Requirements

Good English communication skills are a strong advantage. (English level IELTS 5.5 – 6.0 or equivalent)
Clear and fluent voice with no regional characteristics, demonstrating confident communication skills.
Understanding networking, including setting up routers, modems, and reserved IPs.
Strong teamwork skills with a positive attitude, self-discipline, and proactive work approach.
Owning a laptop/PC that supports Work From Home (WFH) in emergencies.
Benefits

Monthly income: 12,000,000 – 15,000,000VND + KPI
Competitive official salary, with salary reviews based on work efficiency and leader evaluations.
Salary, overtime pay, insurance, tax, and vacation reregulation follow company policy. 
Having the opportunity to learn and apply AI tools to support your daily work
Having undergone training and being provided with access to job-relevant documents.
Ensuring the availability of required equipment for the job.
Young, modern, and comfortable working environment.
Opportunities for skill development and self-improvement.

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