114465 - WMS (Warehouse Management System) Specialist - Logistics

- Work Location: Duc Hoa District, Long An Province

1. WMS Implementation
- Collaborate with stakeholders to understand business requirements and design WMS solutions aligned with organizational goals.
- Lead or support the implementation of new WMS software, ensuring seamless integration with existing systems.
- Customize and configure WMS to meet specific operational needs.
2. System Maintenance and Upgrades
- Perform regular maintenance to ensure optimal WMS performance.
- Stay updated on patches and new versions, and coordinate system upgrades as needed.
- Troubleshoot and resolve any WMS-related issues, working closely with IT and support teams.
3. User Training and Support
- Provide training to warehouse staff on WMS functionalities, ensuring they can effectively use the system.
- Serve as a point of contact for WMS-related inquiries and issues, providing timely and effective support.
4. Data Management
- Oversee the accuracy and integrity of data within the WMS.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and optimization.
- Generate reports and insights to support decision-making.
5. Process Optimization
- Collaborate with operations teams to identify opportunities for process improvement using WMS.
- Implement changes and upgrades to streamline workflows, reduce errors, and increase efficiency.
6. Integration and Collaboration
- Work closely with IT teams to integrate WMS with other business systems (ERP, CRM, etc.).
- Collaborate with stakeholders, including logistics, procurement, and customer service, to ensure end-to-end process continuity.
7. Compliance and Security
- Ensure WMS compliance with industry regulations and standards.
- Implement and monitor security measures to protect sensitive data within the system.