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Mô Tả Công Việc
**The Role**• Be responsible for day-to-day client interaction and follow up to support the client relationship and ensure a smooth client journey during and beyond the placement cycle, including but not limit to designing/obtaining of quotations, explaining insurance terms/conditions, making quotations comparison and giving recommendation to clients• Provide the highest level of customer service to existing and new clients with local and international medical plan, maintaining profitable revenue to achieve renewal target• Work closely with Team Leader to resolve issues specific to the area of focus and identify opportunities for increasing the value of the service to the client(s)• Follow strictly the broking process as guided in the WTW Broking Manual (PFC online)• Manage the preparation of bids and tenders• Proactively participate in complex claim handling cases• Promote the cross-selling and/or up-selling with every renewal client• Other tasks assigned by the Company
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Yêu Cầu Công Việc
The Requirements• University degree• Computer Literate, MS-Word, Excel, Power Point• At least 04 years experience in insurance industry (with broker or insurer)• In depth understanding of insurance concepts and consulting processing• High integrity, Initiative and critical sense ownership• Proactive, long-term commitment• Good communication and problem-solving skills• Good client-oriented, innovative and critical sense• Excellent presentation and negotiation skills• Strong customer management and selling skills• Be able to work under high pressure• Fluent in English & VietnameseAn equal opportunity employer
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Hình thức
Full-time
Mức lương
Thỏa thuận
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