Account Manager

Job OverviewAccount Manager in HEDIMA is responsible for:Leading a team of Account Executives to develop long-term relationships with clients.Liaising between clients & internal teams to ensure successful delivery of HEDIMA solutions according to client needs.Achieving assigned business targets.Duties and responsibilitiesPROJECT MANAGEMENTReceive client’s briefs, clarify all of their needs & consult HEDIMA’s services and solutions to clients.Monitor project team in developing & executing projects.Negotiate with clients/suppliers to ensure achieving highest profit with lowest cost for HEDIMA.Manage risks & solve problems that occur during project’s execution.PEOPLE MANAGEMENTBuild a strong Account team and manage/coaching team members.Collaborate with various internal teams to ensure they fulfill all client’s requirements.CLIENT MANAGEMENTBuild strong client relationships to maintain current business & acquire new clients.Seek for new clients, who have demand for HEDIMA’s products/services, developing new business opportunities to achieve targets.Monitor all project activities, resolve complaints to ensure maximum customer satisfaction.Focus on improving the client’s experiences.PROCESS MANAGEMENTWork with accountant/admin to track contract payment progress, monitor cash flow & liabilities.Manage the progress and efficiency of services for clients to achieve business targets & report to BOD as requirements.Other related tasks as BOD’s requirements.