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Mô Tả Công Việc
ResponsibilitiesDirect and control the operations and administration of the Branch to achieve maximum efficiency and productivity. Develop a self-driven team to deliver quality customer service and proactively encourage referrals of products and services. Takes charge of Branch Control and Compliance & People Management.1. Review and Process Documents for Account/ eService Opening• Evaluate and approve necessary documentation/ system or record input for the creation of new accounts/ eService.• Ensure all documentation meets internal and external regulatory standards.2. Perform Account/ eService Maintenance Activities• Stakeholder Communication: Engage with stakeholder to address clients’ queries and needs where required.• Evaluate and approve necessary documentation/ system or record input for the accounts/ eService maintenance.• Ensure all documentation meets internal and external regulatory standards.3. Liaison with clients and/or Relationship Managers• Communicate and coordinate with stakeholder for document submissions.• Support Relationship Managers to facilitate smooth client interactions and documentation processes.4. Client File/ Record Management• Ensure all client files/ token are accurately stored, organized, and maintained.• Adhere to data protection and confidentiality regulations.5. Report Preparation for Management• Compile and prepare various reports for management review.• Include monthly statistics, identify any irregularities, and provide insights or recommendations.6. Participation in Regulatory and Process Improvement Projects• Engage in projects related to regulatory changes, process improvements, remediation activities, and audits.• Ensure compliance with new regulations and enhance operational efficiency.7. Oversight team’s activities8. Ad-hoc Duties• Undertake additional tasks as needed to support the team and business operations.
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Yêu Cầu Công Việc
Requirements1. Excellent Team Player with Strong Interpersonal and Communication Skills• Demonstrates the ability to work effectively within a team.• Possesses strong interpersonal skills to collaborate with internal and external stakeholders.• Can build and maintain positive working relationships across different departments and with clients.2. Proficient in Communication• English communication is proficient.• Able to prepare clear and professional email correspondence.3. Committed and Meticulous with Attention to Detail• Shows a high level of commitment to their role.• Possesses a meticulous nature, ensuring all work is done with precision.• Maintains a keen eye for detail, crucial for document review, data verification, and compliance tasks.4. Proactive Problem Solver and Liaison• Takes initiative in identifying and solving problems.• Actively liaises with team members across different subsidiaries.• Follows up on tasks and issues to ensure timely resolution and progress.5. Awareness of Risk Controls and Regulatory Requirements• Understands and adheres to risk control measures.• Knowledgeable about local and overseas market practices.• Stays informed on relevant regulatory requirements to ensure compliance in all activities.6. Ability to Participate in Ad-hoc Projects• Flexible and adaptable to take on additional tasks as needed.• Capable of contributing effectively to various projects, even those that arise unexpectedly.• Brings value to project teams through relevant expertise and a collaborative approach.Be a part of UOB FamilyUOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.Apply now and make a difference.
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Hình thức
Full-time
Mức lương
Thỏa thuận
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