APP Operating Engineer (Banking/Finance)

1) General- Provide technical support for core banking system users, including troubleshooting and problem resolution.- Collaborate with end-users to identify and address application-related issues.- Ensure the availability and reliability of core banking system applications.2) Application Management- Assist in the deployment and maintenance of core banking system applications.- Monitor application performance, respond to alerts, and implement necessary fixes.- Coordinate with development teams to address application-related bugs and enhancements.3) Documentation- Document application support processes, incidents, and resolutions.- Maintain comprehensive records of application configurations and changes.4) Administrative- Follow the policies and procedures of the finance institute (FI).5) Policy- Ensure compliance with the FI's IT policies and standards.- Maintain awareness of IT security practices and promote a secure computing environment.6) Management Responsibilities- Provide regular updates to IT management regarding application support issues and resolutions.- Collaborate with IT teams to enhance the stability and functionality of core banking system applications.