Application Deployment Engineer

The Application Deployment Engineer 1 is responsible for the practical execution of software deployment, focusing on preparing and validating applications for successful deployment. This role performs the detailed tasks encompassing application packaging, installation, and environment-specific configuration. This position requires strong collaboration with various global departments to ensure strict cybersecurity controls and global IT processes are upheld. Also required is a strong technical aptitude, meticulous attention to detail, and a proactive approach to ensuring application readiness for seamless deployment across diverse environmentsResponsibilities Deploy software applications and updates to various environments (development, testing, staging, production) following established procedures and using deployment automation tools. Assist in maintaining and configuring deployment environments, ensuring consistency and stability. Contribute to the development and improvement of automated deployment scripts and pipelines. Monitor application performance and system health post-deployment, identifying and resolving deployment-related issues promptly. Perform software installations, updates, and maintenance to ensure applications are up-to-date and functioning properly. Optimize application delivery processes to enhance efficiency and user experience. Collaborate with various departments to address application-related issues and improve user experience. Document and implement application processes, development, and testing. Provide training to end users on application usage and best practices. Monitor application performance and ensure key performance alerts and monitoring metrics are captured. Assist with the development and implementation of new application solutions as required. Additional Responsibilities: Inform Leadership of recurring Incidents. Performs other duties as assigned. Complies with all policies and standards Requirements Bachelor’s Degree or equivalent experience. 2+ years - Experience in application support, installation, and troubleshooting. 2+ years - knowledge of Citrix or other application delivery systems. 2+ years - Experience with software updates, application packaging, and managing deployments. 2+ years – Experience with virtualization technologies (such as VMWare) is an advantage 1+ years - Intune and Azure (EntraID) experience Familiarity with operating systems (Windows and/or Linux), MS Active Directory, and basic networking fundamentals. Familiarity with at least one scripting language (e.g., Python). Able to use Microsoft Office Applications at a high level. ITIL4 Foundation Certification desired. Experience with ITSM tools such as ServiceNow or Jira. Exceptional organisational skills and time management skills. Outstanding written and verbal communication skills in English. PERSONAL SKILLS: Must be self-motivated, team oriented and possess strong communication and interpersonal skills. Candidate should possess strong organisational skills, be detail oriented, and self-motivated with a demonstrated ability to problem solve. Strong sense of urgency and strong commitment to quality customer service is required. Ability to analyse and interpret data (metrics) to improve the delivery and support of services to our customers. Well-honed analytical skills and logical thinking required for solving practical problems and dealing with a variety of variables in complex situations. Solid technical acumen and a fundamental grasp of IT principles are essential for effectively navigating and resolving complex technical challenges Benefits From Monday to Friday International Travel opportunities 13th month and productivity bonus Free lunch, parking, uniforms Yearly company trip Healthcare insurance package 24/24 Personal Accident insurance Free English training programs (Cambridge English Scale) at office Continuing development of technical and soft skills through working and formal training Trade Union & Staff Social Club - Sport clubs (Yoga, Swimming, Badminton, Football, Gym,...) Good working conditions and environment