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Mô Tả Công Việc
Answer, record, and process all guest calls, messages, requests, questions, or concerns.
Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
Handle guest complaints and reports them on a timely manner to concerned Department Heads.
Manage all luggage deliveries and collections.
Ensure proper receipt, storage and shipment of luggage and packages for guests.
Have good relationships with guests in order to guide, provide them with inside and outside information when requested.
Yêu Cầu Công Việc
Experience in field of Customer Service or Reception.
Extremely high spirit of Customer Service.
Computer skills: proficient in Microsoft Office.
English: Good communication skills.
Hình thức
Quyền Lợi
• Insurance as labor law
• At least 14 annual leave, 2 day off per week
• Relocation, repatriation allowance
• Rest and relaxation, Home leave allowance
• Accommodation, uniform, transportation and meals are provided
• Service charge as revenue
• International working environment
• Healthcare insurance for personal at least 6 months and for family after working 2 years
• 24/7 accident insurance
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
