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Mô Tả Công Việc
- Assist in leading the Front Office Team to deliver an incomparable service experience
- Handle guest queries and complaints efficiently and effectively whilst providing operational support and supervision on shift
- Always uphold a positive, can-do energy pertaining to guest and workplace challenges
- Provide a structured and consistent onboarding and training experience for Front Office team members
- Ensure the Front Office team provides prompt and efficient service whilst also maximizing occupancy levels and up-selling the property
Yêu Cầu Công Việc
- Senior Front Office role with Opera experience required
- Ability to work well under pressure in a fast-paced environment
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Proven ability to build and maintain good relationships with all stakeholders
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
Hình thức
Quyền Lợi
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world!
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.
- Housing allowance for non-local employee.
Mức lương
Thỏa thuận
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Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
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