Assistant Human Resources Manager

- To maintain and update policies and procedures and other human resources matters.

- To monitor the administration of the Performance Appraisal Program and act in an advisory capacity to department heads in such process.

- To prepare and submit periodic reports to Accor Human Resources-Asia as well as for management’s use in accordance with hotel and government requirements such as salary scales, manning guide, etc…

- To prepare the related budget of the Human Resources department.

- To check and amend any training activities, programs, policies and curriculum of the training department.

- To prepare all the quality training manuals and generic training

- To keep an individual employee, supervisory and management training record

- To develop special training program as requested by each division.

TECHNICAL RESPONSIBILITIES

- To determine in advance the number of personnel to be employed during each finacial year.

- To recruit the qualified personnel for each department based on the personnel requisition form approved by the divisional head and General Manager

- To analyze the hotel manpower requirements in order to recommend on selection and development activities to meet those requirements.

- To monitor present and future trends in the local labor situation, social legislation and make any recommendations to the hotel management.

- To review personnel policies, procedures and practices and recommend any changes, modification or updating to the management.

- To monitor and review the hotel’s benefits and compensation levels and recommend any appropriate changes.

- To monitor the progress of succession plan and recommend any internal promotion for those completing the succession plan with satisfactory performance.

- To oversee practical training for new employees, student and management trainees.

- To monitor re-training programs to increase skill and update the information for existing staff.

- To prepare and issue correspondences relating to the Human Resources department.

- To implement innovaccor and encourage staff to share new ideas for hotel improvement. If the idea is implemented, to arrange for an award to be granted to staff.

- To conduct weekly and monthly meeting with the Human Resources staff for assignment follow up and information dissemination purposes.

- To counsel hotel personnel as and when needed in areas such as career planning, training and development and employee relations.

- To investigate and review all disciplinary actions to ensure the actions are complying with the labor law, hotel rules and regulations.

- To ensure staff comply with the hotel policies and procedures as well as government regulations pertaining to employment practice.

- To conduct salary survey with the other leading hotels in town regularly.

COMMERCIAL RESPONSIBILITIES

- To assist the Management in any activity to help promote business and revenue for the hotel.

- To improve the performance of all staff as well as develop better service for hotel guests through training and human resources management system which creates staff loyalty and commitment.

HUMAN RESPONSIBILITIES

- To ensure all staff in the Human Resources department are appraised by the immediate superior yearly

- To create a good working atmosphere and efficient cooperation in the Human Resources department

- To implement and monitor effective employee relations and motivation programs in the hotel.

- To develop and implement programs to ensure employee and guest security and safety.

- To disseminate information affecting employer-employee relations, employee activities and hotel personnel policies and programs as well as information regarding training activities and skill improvement programs.

- To coordinate and execute employees’ social, athletic and recreational activities

- To maintain a good working relations with all departments and all external contacts : government officials, labor, tax, immigration and lawyer’s office, human resources associations.

- To coordinate functions and activities with other departments professionally.

REPORTING LINE

- To report to Human Resources Manager/ General Manager