Mô Tả Công Việc
1. Job Purpose: Hino Motors Vietnam is looking for a driven Data Analyst to provide the critical insights that power our After-Sales Service and Parts operations. In this key role, you will be responsible for collecting, analyzing, and visualizing data to identify challenges and opportunities. You will be a vital contributor to strategic projects, helping us improve service and part KPI and enhance the customer experience through data-driven decisions.2. Key Responsibilitieso Consolidate and standardize data from our Dealer Management System (service and part). You will build and visualize reports to track after-sales performance and highlight key issues.o Analyze the effectiveness of after-sales campaigns (e.g., promotions, customer care). Provide recommendations to optimize future initiatives.o Serve as a key data contact for the After-Sales team, collaborating closely with other departments on important projects like the Vehicle Connected System, CRM, and dealer system.o Prepare and update periodic reports, standardized PDCA reports.o Others jobs assigned by supervisor.
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Yêu Cầu Công Việc
3. RequirementsMust-Haves:o Bachelor’s Degree in University, major in Business Administration/ Economics or related fields.o At least 3 years of experience in a data/ business analysis role. High proficiency in data visualization tools, especially Power BI.o Good at English (minimum TOEIC score of 600 or equivalent)o Analytical Mindset, Communication Skills Good-to-Haves (Major Advantages):o Direct work experience in the after-sales service department of an automotive company.o Experience in managing small projects from start to finish.o Note: Candidates with strong data analysis skills who lack automotive industry experience are still encouraged to apply; comprehensive training will be provided.4. Benefits information:o Competitive salaryo Genuine work/ life balance: Working time: 8:00 – 17:30, From Monday to Fridayo Accident insurance, Travelling insurance besides Social Insuranceo Annual leave, public holiday, company holiday according to the labor law, additional sick leaveo Annual Heath check-up, Company trip, Year End Partyo Work in a professional setting with standardized processes and gain hands-on experience with our nationwide dealer network.o Participate in strategic automotive projects that will enhance your skills and build a professional portfolio.o Clear Career Path: Opportunities to grow into a managerial role within 3-5 years.
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Hình thức
Full-time
Mức lương
Thỏa thuận
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