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Mô Tả Công Việc
- Ensures that all team members deliver a high level of guest service at all times.
- Handles all customer issues and queries in a polite and efficient manner, ensuring problems are resolved properly and within reasonable time frames.
- Works with the Outlet manager and supervisors to train team members in guest service skills.
- Reports customer issues to the Directors.
- Oversees the preparation and update of training materials.
- Ensures restaurant standards have been implemented at an international level.
- Monitors operations and schedules and manages team effectively and efficiently in both peak periods and low business periods.
- Checks customer satisfaction on a daily basis and reports back to the Directors daily.
- Ensures that all team members work in a supportive and flexible manner with each other.
- Ensures that all team members are fully up to date with the product knowledge and the restaurant food and beverage menu/offerings.
- Rosters team members effectively and efficiently.
- Manages the punctuality and grooming of all team members, ensuring that they have the correct uniform and have a high level of personal appearance and hygiene.
Yêu Cầu Công Việc
- A big smile and friendly personality.
- Experience in an proffesional environment.
- Passion and diligence
- Honesty
- Good English
- Long term commitment to the job and to grow!
- Ready to have some fun!
Hình thức
Toàn thời gian
Quyền Lợi
- A competitive salary depending on experience.
- Service Charge each month
- Allowance meals cooked in-house
- Social insurance, Health Insurance, Unemployment Insurance as Legislation Law.
- Annual Leave.
- Restaurant discounts at our venues
Mức lương
Thỏa thuận
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hãy phản ánh với chúng tôi.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
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