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Mô Tả Công Việc
- Support the daily operations of Room Service, ensuring timely and accurate order processing and delivery
- Supervise team performance to maintain service standards, food presentation, and guest satisfaction
- Coordinate closely with Kitchen and related departments to ensure smooth order preparation and service flow
- Monitor service quality and ensure all guest requests are handled promptly and professionally
- Assist in preparing staff schedules and managing manpower based on occupancy and business demand
- Ensure cleanliness, hygiene, and safety standards are maintained in all service areas
- Conduct on-the-job training and support team development to improve service quality
- Assist in handling guest feedback and resolving complaints efficiently
- Monitor inventory levels, requisitions, and minimize wastage in daily operations
- Ensure proper handling and maintenance of equipment to reduce loss and damage
- Support in implementing SOPs, policies, and operational standards of the hotel
- Prepare daily reports and assist in administrative tasks as required
- Act as in-charge of the operation during assigned shifts or in the absence of direct supervisor
Yêu Cầu Công Việc
- Experience in F&B operations, preferably in Room Service or high-volume service environments
- Strong understanding of order flow, service coordination, and delivery standards
- Ability to supervise and support team performance in a fast-paced environment
- Good leadership skills with the ability to train and motivate team members
- Strong attention to detail with good organizational and problem-solving skills
- Ability to handle guest requests and feedback effectively
- Able to work under pressure and manage peak service periods
- Good command of English is an advantage
Hình thức
Quyền Lợi
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor’s learning programs.
- Opportunity to grow within your property and across the world.
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
- Competitive salary and service charge based on experience and ability.
- Top-tier service charge and 100% salary during the probation period.
- Offer accommodation and meals for candidates from other provinces.
- Shuttle bus for candidates in Nha Trang and fuel allowance for those in Cam Ranh and Cam Lam.
- 24/7 insurance coverage from the first day of probation.
- Full benefits under labor laws.
Mức lương
Thỏa thuận
Báo cáo tin tuyển dụng: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo,
hãy phản ánh với chúng tôi.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
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