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Mô Tả Công Việc
• Conducts training for Reservations staff in accordance with hotel guidelines.
• Responsible for following up on all guests requests. Ensure response for all guest’s request within 24 hours of the receipt.
• Follow up GIT booking, tentative booking, waiting list, …
• Report immediately to Revenue Manager if any booking released, cancelled or modified which affect the Occupancy or Revenue Forecasting
• Assist Revenue Manager to control hotel availability and allotment to maximize hotel revenue.
• Assist Revenue Manager for the forecasting of rooms occupancy, preparing relevant reports on projected revenues.
• Monitors performance of staff on a regular basis and assist Revenue Manager to prepare performance reviews as per hotel standards
• Assist in maintaining a close working relationship with all Department of the Hotel
Yêu Cầu Công Việc
- Good at the use of Microsoft Office and OPERA, Extranet Online Travel Agency, Accor System (if any).
- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Problem solving, reasoning, motivating, organizational and training abilities.
- Vocational Certificate in Hotel Management, Business Administration or Bachelor’s degree in Hotel Administration, Business Administration or equivalent.
- 2 years related experience reservations including supervisory experience, or an equivalent combination of education and experience
Hình thức
Quyền Lợi
• Insurance as labor law
• At least 14 annual leave, 2 day off per week
• Relocation, repatriation allowance
• Rest and relaxation, Home leave allowance
• Accommodation, uniform, transportation and meals are provided
• Service charge as revenue
• International working environment
• Healthcare insurance for personal at least 6 months and for family after working 2 years
• 24/7 accident insurance
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
