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Mô Tả Công Việc
SUMMARY:
Xem toàn bộ Mô Tả Công Việc
- Answer, screen, and transfer internal and external calls promptly and accurately
- Provide guests with information regarding resort services, facilities, operating hours, and general inquiries
- Receive and relay guest requests to relevant departments (Front Desk, Housekeeping, Engineering, F&B, Spa, etc.)
- Perform wake-up calls and monitor special guest requests
- Handle emergency calls and follow resort safety and security procedures
- Maintain call logs, records, and shift reports as required
- Ensure professional telephone etiquette, tone, and service quality in accordance with Marriott brand standards
Yêu Cầu Công Việc
Education: High school diploma or equivalent GED certificate
Related Work Experience: No related work experience required
Language Skills: English (required); a second foreign language is an advantage
Hình thức
Quyền Lợi
- Days off/week: 2 days per week
- Full salary & service charge, social insurance during probation (following the labour laws)
- Medical Insurance Plan upon the hotel policy: Social insurance, health insurance and unemployment insurance
- Opportunity to develop career
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Thỏa thuận
Báo cáo tin tuyển dụng: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo,
hãy phản ánh với chúng tôi.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
