Automation Tester Manager ( AI )

Lead the end-to-end testing process for KiotViet software products, ensuring the quality, stability, and performance of each release; Develop and execute comprehensive test plans, test cases, and automation scripts aligned with product requirements and development cycles; Collaborate closely with Product Managers, Developers, and Business Analysts to clarify requirements, define acceptance criteria, and identify edge cases early in the SDLC; Oversee automation testing strategies, maintain test scripts, and continuously improve testing frameworks to support fast and reliable releases; Ensure AI-powered features and agent-driven modules are validated rigorously through test scenarios simulating real-world use cases; Monitor and analyze testing metrics to provide clear quality reports and actionable insights for continuous improvement; Lead the QA team, providing coaching, training, and career development to strengthen test capabilities across functional and automation areas; Coordinate cross-team testing efforts, including regression, integration, performance, and user acceptance testing across KiotViet's product suite; Establish and enforce quality assurance best practices, standards, and processes, including shift-left testing and test-driven development (TDD) approaches where applicable; Drive root cause analysis of defects and proactively contribute to preventive quality strategies; Be accountable for the overall product quality, balancing speed of delivery with thorough testing coverage, especially for business-critical modules.