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Mô Tả Công Việc
Technical services & Responsiveness
- Drive the communication with the customer to deliver desired solutions in response to customers’ concerns.
- Effective Communication & Collaboration
- Identify the right resource to collaborate with to work toward the final solutions.
- Collaborate with cross-group peers both proactively and reactively.
Operational Precision
- Use appropriate documentation and utilization and / or labor tracking methods to account for time. - Manage and prioritize your workload while keeping team members and management appropriately informed.
Training & Readiness
- Identify current knowledge deficiencies/training needs, as well as potential future needs
- Act as a subject matter expert (SME) to build readiness content and develop training (in applicable regions).
- Make effective technical presentations, both internal and external.
- Provide documentation and mentoring to others within your technical specialty.
- Work with your manager, as appropriate to assess your own core competencies and identify current knowledge deficiencies /training needs, as well as potential future needs.
- Implement your development plan, actively seek development opportunities, and complete all scheduled training.
- Meet with your manager to assess and adjust the plan as needed to match mid- and long-term career plans
Yêu Cầu Công Việc
Technical services & Responsiveness
- Drive the communication with the customer to deliver desired solutions in response to customers’ concerns.
- Effective Communication & Collaboration
- Identify the right resource to collaborate with to work toward the final solutions.
- Collaborate with cross-group peers both proactively and reactively.
Operational Precision
- Use appropriate documentation and utilization and / or labor tracking methods to account for time. - Manage and prioritize your workload while keeping team members and management appropriately informed.
Training & Readiness
- Identify current knowledge deficiencies/training needs, as well as potential future needs
- Act as a subject matter expert (SME) to build readiness content and develop training (in applicable regions).
- Make effective technical presentations, both internal and external.
- Provide documentation and mentoring to others within your technical specialty.
- Work with your manager, as appropriate to assess your own core competencies and identify current knowledge deficiencies /training needs, as well as potential future needs.
- Implement your development plan, actively seek development opportunities, and complete all scheduled training.
- Meet with your manager to assess and adjust the plan as needed to match mid- and long-term career plans
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Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
