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Mô Tả Công Việc
- Receive and handle service booking requests from B2B clients (travel agencies, corporate partners, etc.).
- Communicate with suppliers to check availability, rates, and proceed with service bookings as per client requests.
- Ensure accurate, complete, and timely confirmations are sent to clients, and continuously update them on the booking status.
- Monitor and manage any changes during the booking process (e.g. date changes, guest name updates, cancellations, etc.).
- Collaborate with relevant departments to resolve any service issues or customer complaints (if any).
- Accurately and promptly update internal systems with all booking information.
- Prepare and submit regular reports on booking performance to the line manager.
Yêu Cầu Công Việc
- Graduated in Hospitality, Business Administration, Economics, Tourism, Real Estate, or related fields.
- 1–2 years of experience in a Reservation position or other relevant roles in the travel and tourism industry.
- Strong communication skills, with the ability to work effectively with partners and clients.
- Detail-oriented, responsible, and capable of handling situations calmly and effectively.
- Able to work both independently and as part of a team.
- Good command of English communication skills (especially reading and writing)
Hình thức
Quyền Lợi
- 13th-month salary.
- Annual Leave: 12 days.
- Employee discount.
- Provide budget for Laptop purchasing.
- Social insurance: in accordance with the Social Insurance Law and Premium Health insurance.
- Other allowance (Team bonding, birthday, marriage,...).
- Annual Performance Review.
- Working in a dynamic and professional environment.
Mức lương
Từ 8 đến 12 triệu
Báo cáo tin tuyển dụng: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo,
hãy phản ánh với chúng tôi.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
