Banquet Manager - Park Hyatt Phu Quoc - Pre-opening Stage

• Ensure all Food and Beverage activities are aligned with Corporate strategy, and support the implementation of hotel-level action plans where applicable.

• Maximize employee productivity through effective use of multi-skilling, multi-tasking, and flexible scheduling, balancing financial goals with guest satisfaction.

• Focus on improving overall productivity, managing utility and payroll costs within acceptable limits, while ensuring optimal staff deployment and energy-efficient equipment usage.

• Assist in the development of the annual food and beverage business plan, ensuring divisional strategies are aligned with the hotel’s business objectives and employee needs.

• Maintain positive interactions with guests and colleagues, fostering strong working relationships and a collaborative environment.

• Be present during peak periods at conferences and banquets to ensure seamless operations and that all events are executed to the highest standards.

• Ensure full compliance with hotel, corporate, and local financial policies, including cash handling, licensing, and accurate/timely financial reporting.

• Proactively manage operational costs using key performance indicators, collaborating with relevant Heads of Department as necessary.

• Support the Catering and Event Services Sales teams in identifying market needs, client preferences, and emerging trends.

• Continuously monitor local, national, and international market trends, competitor activity, and vendor innovations to ensure the hotel maintains a competitive and forward-thinking position.

• Actively seek marketing and public relations opportunities to enhance brand awareness and drive business growth.