Banquet Manager/ Quản lý yến tiệc

• Co-ordinate the day to day operations of the banquet floor to obtain maximum profit and maximum guest satisfaction.

• Greet functions organizers on arrival and ensure that their requests are dealt with.

• Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.

• Ensure that rooms/function space are set up according to guest expectations and banquet event order. Conduct pre function meetings with scheduled staff and review all information pertinent today’s functions. Inspect scheduled functions areas/rooms, table set ups, buffet tables, receptions and coffee break for cleanliness, attractiveness and proper layout.

• Follow up problems which may arise from event order and room allocations and rectify as soon as possible.

• Maintain master file of banquet functions

• Supervise VIP functions as required.

• Oversee all service and set ups

• Ensure all equipment requested is fulfilled.

• Work with Food and Beverage Manager on manpower planning and management needs.

• Work with Manager in the preparation and management of the department budget.

• Reviews Banquet event orders weekly, forecasting the week ahead and adjusting manning and room sets to suite each function also identifying any foreseeable challenge which can be addressed.

• Work with the team to actively minimize breakage and wastage across the department.

• Ensure the availability of the team to assist other departments where possible and necessary.

• Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc

• Perform any other duties which may be assigned by the management from time to time