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Mô Tả Công Việc
2. Provides guidance and assistance to the outlet associates helping them in the execution of their duties and responsibilities.
3. Oversees the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations.
4. Liaises with the kitchen, stewarding, bars, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility.
5. Assists in the planning and execution of promotional activities as directed.
6. Maximizes revenue in the outlet by implementing upselling procedures.
7. Assists in monitoring and controlling the financial performance of the outlet controlling costs and expenses.
8. Assists in monitoring and controlling the hotel’s OE inventory and participates in inventory taking.
9. Conducts frequent front and back of house checks ensuring mise-en-place, service procedures, standards of cleanliness and hygiene, repair and maintenance, employee grooming and manning levels are in order and takes appropriate action where necessary.
10. Assists in the maintenance of efficient administration preparing and submitting reports on time as directed.
11. Assists in the selection, training and evaluation of subordinate associates.
12. Coaches, counsels, disciplines and develops subordinate associates.
Yêu Cầu Công Việc
1. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.
2. Performs additional duties as directed by supervisors.
3. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.
4. Is fully conversant with all health and safety, fire and emergency procedures.
5. Maintains a high standard of personal hygiene, dress, uniform, and body language.
6. Is polite and professional in any situation where the image or regulation of the hotel is represented.
7. Attends meetings and training as required by supervisors.
8. Ensures that all activities are carried out honestly, ethically, and within the parameters of Vietnamese Law.
9. Interacts with guests actively soliciting feedback
PERFORMANCE EVALUATION CRITERIA
1. Achievement of the goals and objectives of the department
2. Quantity and nature of guest comments and complaints
3. Attendance at scheduled training sessions
4. Individual performance vs. hotel standards
Hình thức
Quyền Lợi
1. Receiving 100% of salary during probation time.
2. 22 standard working days per month.
3. Additional of Service Charge bonus & others attractive allowances.
4. Free-provided accommodation with full- equipped and modern facilities according to Banyan Group standards (Electric water heater, AC, TV, internet, cable TV).
5. Contribution of social insurance, health insurance and unemployment insurance based on total salary (from probation period).
6. Free-provided Bao Viet health and accident insurance.
7. 12 to 14 days annual leave.
8. Free training courses from basic to advance by Banyan Group Academy.
9. Young and dynamic working environment.
10. Positive career development opportunities.
11. Other attractive bonus policies for encouragement and motivation
Mức lương
Từ 12 đến 20 triệu
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
