Bartender/NV Pha chế

MAIN SCOPE AND PURPOSE:

Responsible for taking orders correctly and delivered in a timely manner. Preparation of a variety of drinks and cocktails consistently in high quality. Assure great customer engagement by being enthusiastic and assist them in decision-making. Also, ensure that they are having a great time and experience, and take corrective actions when necessary. Perform regular cleaning activity to meet the highest sanitary standards and workplace hygiene.

Main duties and responsibilities:

Greeting guests and presenting them with a menu in a friendly and timely manner

Implementing alcohol awareness; knowing when to stop serving customers, checking for identification as to not serve minors, keeping an eye on customers and thinking ahead regarding their level of intoxication and alcohol consumption.

Informing guests about special items and menu changes / availability

Assisting guests with recommendations, taking into consideration their preferences and our most profitable items

Correct and consistent quality in preparation of drinks

Checking with customers to make sure they are enjoying their drinks and taking appropriate action to correct any problems

Maintain consistent and excellent standard of cleanliness in all aspects of the bar

Performing regular control and maintenance of items for smooth operation

Maintain and replenish stock levels by placing timely orders

Maintain personal hygiene and grooming standards

Ability to deal with and correctly respond to customer complaints

Attend all scheduled training and development sessions

Follow and apply procedures, lessons, and information learned during training

Collect reviews and likes for Facebook and TripAdvisor