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Mô Tả Công Việc
•Ensure that smooth and fast baggage handling for all arrival / departure guests.
•Attend all guest calls for Bell stand / Door Services related services.
•Delegate bell boys to pick up the baggages from guest rooms.
•Errand cards are filled in for all baggage movements (Check-in, Check-out, Left luggage etc.)
•For any guest requests follow up call to be made back to the guest to verify complete satisfaction.
•Check the inventory of items on loan, and all items are collected at the time of on or before check-out.
•All baggage movements are tagged and recorded.
•Ensure left luggage forms are filled and duly signed by guest and also all applicable policies are explained to the guest.
•Ensure that hotel shuttle bus service and airport transfer are carried out smoothly and properly.
•Checks the daily arrival list for VVIP's or guests with special need.
•Prepare for group movements and ensure enough staffing is in place to handle groups.
Yêu Cầu Công Việc
•Be a good team player and flexibility to work a variety of early and late shifts.
•Strong communications skills. Ability to work independently and as a team player
•Ability to work under pressure
•Bachelor degree or High-school diploma to degree, or equivalent (university or specialist hospitality or communications school). Could be open to atypical profiles.
•Having experiences in Front Office role
•Good command in the national language, English.
•Working knowledge of MS Office
Hình thức
Quyền Lợi
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world!
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.
- Housing allowance for non-local employee.
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
