Branch Manager

Sales Strategy & Planning: Develop and implement strategies to meet branch sales targets and business growth objectives.Identify local market opportunities and build relationships with new and existing customers.Promote branch services/products to drive customer acquisition and retention.Collaborate with marketing teams to execute promotional campaigns.Maintain strong relationships with customers, addressing inquiries, concerns, and complaints promptlyLeadership & Team ManagementSupervise, mentor, and motivate branch staff to achieve individual and team goals. Conduct regular team meetings to communicate goals, strategies, and updates. Provide training and development opportunities for team members. Address and resolve employee performance issues effectivelyTeam Support & Coordination:Supervise and motivate the sales team, providing training and guidance as needed.Coordinate with the marketing team to develop promotional campaigns for audio products.Provide regular updates and reports to the Sales Manager on team performance and sales activity.Operations Management:Oversee day-to-day branch operations to ensure efficiency and adherence to company standards. Monitor branch performance metrics, including revenue, customer satisfaction, and operational efficiency. Manage the branch budget and financial performance. Ensure exceptional service delivery to build trust and loyalty. Regularly gather and analyze customer feedback to improve service quality Ensure compliance with company policies, regulations, and legal requirements. Ensure all branch operations are compliant with applicable laws, regulations, and company policies. Oversee security protocols to protect branch assetsReporting:Prepare and submit regular reports on branch performance to senior management.Analyze data and provide insights to improve branch operations and achieve strategic goals.