Business Analyst (BA, IT)

Responsibilities Gather information: Assisting users and stakeholders to requirements and suggest ideas; Synthesizing information, business processes, and system requirements from relevant stakeholders, then categorizing and prioritizing them; Solutions building: Participating in feature design and product roadmap development; Defining solutions meeting the needs of stakeholders and business requirements, oriented towards simplification as much as possible; Documenting: Proficient in writing some main documents for BA: BRD, SRS, FRS, Stories, Use Case Diagram, Functional Decomposition Diagram, Process Modeling, Wireframe, Prototype; Ensuring that documents and requirements are reliable and useful for the product team and users; Collaboration: Good at eliciting skills to gather as much as possible domain-related information and requirements to build exact solutions meeting their needs; Willing to work with every department with the purpose of developing the best product; Supporting product education for users with the Customer Support Team; Testing and Evaluation: Implementing basic testing tasks (defining testing scenarios, testing, and verifying any bugs or issues); Evaluating solutions;