Business Analyst

Your role & responsibilities Gather business and system requirements from end users; Communicate with users to clarify any unclear information about the business requirements; Assist users and work with development team or vendor to define requirements, suggest ideas, and provide solutions; Quickly absorb and understand domain knowledge; Document the project operations (URD, SRS) in Vietnamese; Study, propose new features (as well as improvements/ enhancements) for software; Be actively involved in the complete project lifecycle, from requirements analysis to final delivery. Your skills & qualifications Graduating from universities with major in Computer Science, Engineering, Information Technology, Business, or a related field; Minimum 2 years of business analysis related experience in software development projects; Ability to translate business requirements into clear and concise user stories with acceptance criteria; Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and build strong relationships with stakeholders; Exceptional feature specification, requirements, and product documentation skills; Demonstrated ability to prioritize and manage multiple projects simultaneously; Experience in gathering and analyzing customer feedback to enhance products; Have strong experience in UML design and data modeling and good knowledge of UX, BACCM, SRS...; Experience in CRM (HubSpot), LMS (Learning Management System), edTech, Fintech system is a plus; Analyzing & testing experience in software development life cycle is preferred. Benefits for you 13th-month salary, fixed bonuses, and incentives under business policies; Having incentive policy for employees learning courses at SAPP; Using modern software to decrease work papers, thereby focusing on professional development (HubSpot, Base, BaseHRM, E-contract); Working in a young atmosphere with 90% Gen Z, which is energetic and creative, with various connection activities (travel, company birthday); A clear promotion roadmap, wage increases and an evaluation system for promotions; Paying social insurance according to state regulations; Working time: 8 hours from Monday to Friday (08:30 - 17:45 or 09:30 - 18:45) Salary Upto 18.000.000 VND/ month