Business Analyst

Requirement Analysis & DocumentationElicit, analyze, and document business needs through interviews, workshops, and observations.Develop clear Business Requirement Documents (BRDs), Functional Requirement Specifications (FRS), user stories, and process flows.Identify gaps and propose solutions to ensure feasibility and alignment with organizational goals.Stakeholder EngagementCollaborate with CEO, Business Owner, IT Project Manager, domain experts, and field teams to capture and refine requirements.Act as the primary contact for clarifying requirements during the project lifecycle.Facilitate communication across technical and non-technical teams.Agile Project SupportContribute to backlog refinement and sprint planning by providing well-defined requirements and acceptance criteria.Support the Product Owner in prioritizing features based on value and impact.Participate actively in daily stand-ups, sprint reviews, and retrospectives.Quality Assurance & ValidationSupport QA in designing test scenarios and validating outcomes against requirements.Facilitate User Acceptance Testing (UAT) with stakeholders and ensure traceability between requirements and delivered features.Ensure documentation is updated to reflect changes and lessons learned.Process ImprovementAnalyze workflows and propose enhancements to improve efficiency and effectiveness.Provide feedback to improve digital product adoption and usability.