Business Analyst

At least 2 years of experience as a Business Analyst in software products In-depth understanding of the software production process, the requirements process, and the analysis, design, and implementation process Have experience in writing instructions to use, operating flow/procedures of the system, and users Having experience in participating in Agile/Scrum projects is an advantage Strong analytical and problem-solving skills; effective cross-functional communication. Proficient with Figma to create wireframes/prototypes, user flows, flowcharts, and well-annotated specs for design and engineering. End-user mindset for workflow tools: understand non-technical users’ pain points; simplify trigger–condition–action concepts; emphasize no-code/drag-and-drop configuration; advocate for clear onboarding, starter templates, and product observability (e.g., funnels, time-to-value). Ability to use English at work