Business Analyst Partner (Remote/Hybrid)

About us:ICTS is a Vietnam-based software development boutique that focuses on cutting-edge technologies. We specialize in custom softwares for the companies who wish to optimize their productivity, to digitize their workflow or develop their e-commerce division. We also build mobile and web applications for SMBs (small and medium businesses) and Startups, helping them boost their revenues or visualize their idea into minimum viable and scalable products. Now we are hiring a Middle Business Analyst to take part in our partner team.What you will do: Collect, assess, and analyze customer requirements for software projects. Contribute to the development of design documents and business analysis documentation for the project. Assist in project planning, clearly defining the steps and resources needed for the project. Collaborate closely with the Programming Team, Testing Team, and other relevant teams to ensure effective communication.Monitor and evaluate the quality of the project's product, ensuring it meets customer criteria and requirements. Coordinate with other project team members under the supervision of the direct manager and directly engage with overseas customers.