Mô Tả Công Việc
• Responsible for being extremely knowledgeable in room/ property / amenities and facilities of the property.
• Handle incoming and outgoing calls.
• Directs call to guest rooms, staff, or departments through the switchboard or PBX system.
• Receives guest messages and deliver the same to the guest.
• Logs all wake-up call requests and performs wake-up call services.
• Provides information about hotel services to guests.
• Knows what action to take when an emergency call is required.
• Receive and handle request from in-house and outside guest.
• Handle guest complaints over the phone.
• Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly.
• Perform other duties as assigned.
Xem toàn bộ Mô Tả Công Việc
• Handle incoming and outgoing calls.
• Directs call to guest rooms, staff, or departments through the switchboard or PBX system.
• Receives guest messages and deliver the same to the guest.
• Logs all wake-up call requests and performs wake-up call services.
• Provides information about hotel services to guests.
• Knows what action to take when an emergency call is required.
• Receive and handle request from in-house and outside guest.
• Handle guest complaints over the phone.
• Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly.
• Perform other duties as assigned.
Yêu Cầu Công Việc
- Willing to work in shifts (morning/afternoon)
- Customer service mindset, friendly and professional
- Good problem-solving and multitasking skills
- Proficient in spoken English
- Responsible and committed to the job
- Prefer candidates with 1–2 years of relevant working experiencen
Hình thức
Quyền Lợi
- Competitive salary + service charge + periodic salary review
- Duty meals provided and uniforms supplied
- Full insurance benefits as per regulations
- Public holiday and Tet bonuses, plus other benefits
- Training and professional development opportunities
- Clear career path and advancement opportunities
- Stable job in a professional and friendly working environment
Mức lương
Thỏa thuận
Báo cáo tin tuyển dụng: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo,
hãy phản ánh với chúng tôi.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.