Chuyên Gia Truyền Thông Nội Bộ

1.Strategic Internal Communications Planning and Execution - Develop and execute internal communications strategy that aligns with organizational goals and engages employees at all levels. - Identify communication needs and enhance communication channels to ensure effective messaging.2. Content Creation and Management - Write, edit, and publish high-quality, engaging content for internal communications such as newsletters, internal portal articles, leadership speeches, announcements, video scripts, training materials to name a few, in both English and Vietnamese. - Collaborate with designers to produce visually appealing communication materials.3. Join planning and delivering Employee Engagement Initiatives - Join and support HR to design and implement employee engagement programs (e.g., surveys, focus groups, town halls) to gather feedback and foster two-way communications - Work with HR and leadership to promote a culture of recognition and inclusivity.4. Channel Management - Manage and optimize internal communication channels, including e-newsletter, myFE application, and collaboration tools, to enhance information dissemination. - Ensure information is timely, relevant, and accessible to all employees.5.Collaborative Liaison - Collaborate with cross-functional teams and departmental leaders to to gather information and transform it into engaging and accessible communication content, and to align communications with departmental objectives and address specific communication needs. - Act as a point of contact for communication-related queries and contribution from management and departmental communication in charge.6. Metrics and Reporting - Monitor and analyze engagement metrics (e.g., open rates, feedback scores) to evaluate the effectiveness of internal communication strategies and recommend improvements. - Prepare regular reports for leadership on communication initiatives and employee engagement levels.7. Crisis Communication- Develop crisis communication plans and respond effectively to internal issues, ensuring timely and accurate messaging to employees.- Ensure sensitivity and tact in handling messages related to organizational changes, policies, and internal matters.8. Training and Support - Provide training and support to departmental communication coordinators and team members on best practices in internal communication. - Foster a network of internal communication champions throughout the organization.