Chuyên Viên Bồi Thường Bảo Hiểm (Claims Executive) - Upto $1500

- Support customers in claim settlement with related in insurers: ● Instruct customers the procedure to submit claims to insurers;● Follow with insurers to have claims settled soon and in an appropriate way;● Give customers a reasonable explanation about the claim settlement.- Handle the claim works for Axinan Vietnam, including:● Communicate with insurance agents and clients for claim settlement;● Instruct claimants in preparing claim documents and submitting claims;● Review claim submissions and verify the information;● Do claim investigation and assessment, propose the claim settlement decisions;● Implement site inspection and related work at the stores/contractors as assigned (including: inspect service quality, collect claim dossier, insured parts, etc);● Negotiate with customer/contractors on cost of reinstatement works;● Settle/follow claim payment;● Ensure claims are processed within the specific turnaround time;● Carry out customer service (including: handle customer’s inquiries or complaints, provide customers with information and as such).- Prepare all claim reports, do claim payment reconciliation with insurers as requested.- Do customer service works as assigned, including providing customer service for customers, partners and insurers;- Other tasks as assigned.