Chuyên Viên Tư Vấn Du Học (Educational Counsellor)

- Have excellent knowledge in terms of product and functional knowledge- Give counselling to customers in person, on phone and by email- Do telesales- Complete school application and visa application- Liaise with overseas schools on student application and issues- Make sure the student folder filed with appropriate and enough documents- Handle customer issues; get support from superiors if necessary- Conduct visa training and program orientation- Follow up student study pathway with schools- Conduct customer service after sales: build up supporter network and strengthen relationship with students- Be interpreter for department seminars & support school partners at fairs- Get to know and update overseas study market, competitors and other related education organizations frequently- Attend training workshops, exhibitions, fairs and relevant events- Be leaders for summer course program- Make sure the working area neat and tidy