Client Advisor (Luxury Watch Brands)

At S&S Group, we are looking for driven and professional individuals to join our sales and service teams to begin a career with our luxury brands.Luxury Watch Brands/Boutiques:- S&S Watches & Jewelry Boutique (Grand Seiko, Bovet 1822, SevenFriday,...)- Breitling BoutiqueWHY S&S GROUP:- Immersing in a one-of-a-kind ecosystem of world-class luxury brands.- Opportunities to attend training trips and/or brand’s events globally.- Aspirational and dynamic working culture, always striving for top quality standard.- Opportunities to progress swiftly upwards corresponding to the fast-growing pace of the group and the industry.- Continuous learning and development opportunities.- 5-working-days scheme for both retail and back-office colleagues.- Competitive salary & performance bonus, insurance contribution based on full salary.- Top quality products and applications for work: Office 365 Suite, SAP, Salesforce, and KPMG consulting services.- Annual health check at top quality hospital.- Extra health insurance package.- Team-bonding allowance.Reports operationally to: Boutique Manager.The roles and responsibilities of the Client Advisor include but are not limited to:*Sales and Customer Experience- Strive to meet and exceed personal and team sales targets and KPI’s.- Initiate and leverage sales opportunities with existing and prospective customers by delivering excellence in customer experience.- Build and nurture long-term relationships with prospective customers.- Support all group’s initiatives as they relate to product launches, customer experience, and selling.* Store Operations- Follow all the guidelines from the brand and company to operate the boutique smoothly to meet all criteria of aesthetics and safety.- Ensure the best condition of all fixtures and furniture in the boutique.- Perform opening and closing store duties as needed.- Participate in regular inventory counts and in necessary supply stocking/restocking.* Visual Merchandising- Assist in maintaining visual standards with direction from brands and management.* Personal development- Develop strong product knowledge, soft skills as well as company history, information, and news knowledge by attending training by brands, company & self-learning to generate knowledge about each brand specificities, strengths, and weaknesses. Stay certified with all new brand knowledge.- Continuously develop product and sales acumen to become the authority. Know the ins and outs of product offerings, optional packages, and the latest technologies.- Develop knowledge in current industry trends and other relevant fields - Gastronomy, Art & Music, Giftings, and other lifestyle aspects.- Continuously update knowledge about customers' profile of each brand to better understand their behavior and habits.* Team-effort duties- Partner with the team to achieve sales targets.- Maintain open, professional, and ongoing communications with boutique management and colleagues.- Serve as a positive role model and represent S&S appropriately at all times.- Participate in the training of new colleagues (product knowledge, boutique procedures, company policies, etc.)- Adhere to and uphold all S&S Group core values, policies, and procedures.- Contribute to team effort by welcoming new and different work requirements; exploring new opportunities to enhance the quality of work and services; helping others accomplish related job results as and where needed.- Other tasks and responsibilities assigned to the Employee by the Company which may be adjusted from time to time.