Coordinator Support (Softlines Testing)

• Project Coordinator (IPMS) is responsible for:

- Overall processing of the order: quotation, order creation, handover, follow up and payment

- Calculating the quotation prices, tracking quotation.

- Acting as main contact person for customer during quotation phase and project handling.

- Verification of incoming orders/ triggering approval workflow (if needed).

- Scheduling of technical and human resources: working closely together with related experts (testing team, technical certifiers/ certifiers and team member (test assignment team, report team, technical certification team).

- Test plan, test specification, bill of material, test list, sample list, report are met customer expectation and Company regulation, QM document related.

- Matching order to relevant incoming test samples (if needed).

- Reporting business activities to respective manager periodically.

- Cross business line coordination (handling internal/ external sub-contract.

• Carry out duties and functions in a professional, effective and efficient manner to meet customer needs and assist in gaining new customers and retaining existing customers.

- Customer service: Visit or set up meeting with client to support technical aspect or clarify Buyer’s requirement.

- Update Buyers requirement to clients/partners/manufacturers in online/offline workshops organized by company as a presenter.

Carry out other specified duties and functions as directed by supervisor.