Customer Service and Telesales Team Leader

A rockstar candidate for this job:● Has “can do” attitude and truly believes there is a solution for every problem● Excellent written and verbal English language skills● Experience working with a call system● Sales-oriented● Has 2+ years of experience working as Customer Service Team Lead● Has proven experience in Customer Service and Telesales● Self-driven and has a get-shit done attitude, while being able to continuously learn and improve own skills● Basic knowledge of Microsoft Excel● Having experience working in FinTech, eCommerce, Travel or Insurance space is beneficial● Understands the importance of constant learning and self-education● Feels great in dynamic, results-oriented environment that advocates open, honest communication● Has strong sense of ownership and ability to take on bottom line results responsibilityYou will get:● Competitive remuneration as well as other benefits● Extra vacation days● A knowledgeable, high-achieving, experienced and fun team● Constant growth in a dynamic, digital environment● Chance to pick equipment of your preference● Monthly salary, depending on experience, starting from 700 USD before taxValues that define us & that we seek in new team members:● VersatilityIf multi-functionality and ability to regroup fast is one way how you would describe yourself, we'll get along great.● ProactivityThe first weeks will most probably be the last weeks when you will get an exact to-do list in Jeff. We stand for people that are proactive, self-driven & can ultimately find and show a better way of carrying out certain tasks or functions.● Business understandingNo matter the role or seniority, you cannot perform at a world-class level if you don't understand what on earth you are building.● Open communicationAt Jeff, we give credit to each other where it's due. And we point out the shortcomings as they appear, because everyone succeeds and everyone surely fu*ks up at least twice as often. Be respectful and honest, don't take things personally & do it for the sake of building a better team and product!● Always going extra mileWe pay competitive salaries and are constantly working on improving our perks' list, but truly believe it goes both ways. You are coming to a crazy, fast-paced, early stage startup. It goes without saying that results and attitude eat timetable for breakfast here any day of the week.● Personal growth-orientedWe cannot tell you what skills or knowledge set you apart from great to exceptional in what you do. But we expect you will bring it up yourself & emphasize why it is important to find time or other resources for such learning. If you are not evolving, you are falling behind!● Ready for Rock'n'RollWe are a pack of simple people that are very honest, results driven and fast-paced. There are wild corporate parties every now and then, and there are days when every third slack message is a meme or a joke.Ready to have a whole lot of fun while building THE new generation credit marketplace & credit score?