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Mô Tả Công Việc
Job overview:Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.Key responsibilities:● To response and ensure the customer inquiries and requests are addressed in a timely manner.● To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met.● To handle customer complaints according to the Company procedures and service standards.● To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information.● To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve the quality of the whole team.● To assist and back up other team members and provide support and report to Supervisor.
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Yêu Cầu Công Việc
- Bachelor’s degree.- At least 02 working years related experience in: Customer Service, Supply Chain, Merchandising, Procurement, Purchasing, Order Management Sales Admin...- Strong written, verbal skills in English AND Chinese (~HSK4 and above), bilingual is a must.- Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software.- Excellent customer service & presentation skills.- Willing to work OT if any.Other Informations: - Working hours: 08:00 AM - 04:15 PM (Mondays - Fridays) - Working location: Lot E01 Trung Tam Road, Long Hau IP, Can Giuoc, Long An, Vietnam (Shuttle buses are provided from all districts in HCMC) - Breakfast allowance monthly - Daily lunch & dinner are provided - Professional MNC Working Environment - 13th monthly salary - Quarterly Incentive Bonus - 15 annual leave days - Overtime calculation according to Labor Law - Annual Performance Review - Healthcare Insurance
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Hình thức
Full-time
Mức lương
Thỏa thuận
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