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Mô Tả Công Việc
- Handle all export/import shipments from and to Vietnam in compliance with internal policies and external regulations.- Coordinate end-to-end customer service processes, including booking, cargo movement, data transmission, documentation, invoicing, and cost tracking.
- Liaise with booking teams, carriers, and overseas agents to secure space and arrange shipments (air & sea).
- Work closely with global agent networks to ensure smooth handling of shipments, including tracking and status updates.
- Negotiate with subcontractors and trucking providers to achieve competitive pricing.
- Prepare and manage full set of shipping documentation until file closure (export/import, ir/sea).
- Input and update shipment information in the internal system accurately and on time.
- Respond to customer inquiries professionally and ensure high customer satisfaction.
- Stay well-informed about services and provide suitable solutions/offers to clients.
- Prepare daily updates and accurate weekly/monthly reports for management.
- Perform other duties as assigned
CVs in English only. Thank you!
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Yêu Cầu Công Việc
Yêu cầu ứng viên
- Bachelor’s degree in Economics, International Business, Logistics, or a related field.
- Minimum 3 years of experience working in Freight Forwarding/Logistics, preferably at HCMC-based companies.
- Strong understanding of sea freight operations and pricing mechanisms.
- Excellent command of English (spoken & written). Chinese is a plus.
- Proficient in MS Office (Excel, Word, PowerPoint) and internet tools.
- Strong interpersonal and customer service skills.
- Detail-oriented, organized, and able to work under pressure.
- Good with numbers and reporting.
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Hình thức
Full-time
Quyền Lợi
Quyền lợi
- Competitive salary: $500 – $700/month (based on experience).
- 13th-month salary bonus.
- Social and health insurance in accordance with Vietnam Labor Law.
- Professional, friendly, and dynamic working environment.
- Opportunities for career development and training.
Mức lương
Thỏa thuận
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Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
