Customer Service (Female, Age: 21 - 28)

About the role and responsibilities:• Manage all customer inquiries and complaints in a timely and professional manner. • Responsible for the full B2B order, including collecting customer data, preparing quotations, providing product recommendations, preparing all order-related documents, processing orders, coordinating customs clearance (if required), arranging delivery, ensuring effective after-sales support, etc.• Collaborate closely with internal teams (Warehouse, Sales, Marketing, Accounting, etc.) to support customer-related activities.• Perform additional tasks and responsibilities as assigned by management.