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Mô Tả Công Việc
WHAT WE NEED:
• Verify the identities of customers by handling incoming documents according to established procedures.
• Handle incoming and outgoing customer calls.
• Manage customer inquiries effectively.
• Represent the company professionally in all customer interactions, adhering to industry standards and internal quality criteria to enhance customer satisfaction and increase positive feedback.
• Interact with customers in a friendly and respectful manner, upholding ethical principles.
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Yêu Cầu Công Việc
• Around 1 year of experience in customer service
• Fluent in English is a plus.
• Demonstrates high self-confidence, persuasion skills, and flexibility.
• Possesses a strong independent work ethic.
• Can start immediately.
• Knowledge of Forex is considered an advantage.
• Able to work in a shifting schedule.
BENEFITS:
• Competitive salary range
• Opportunity to gain knowledge about the financial industry.
• Potential for promotion to Experienced Customer Service Representative and Senior Customer Service Representative roles.
• Work as part of a friendly team in a convenient office environment.
• Possibility to participate in office events and activities.
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Hình thức
Full-time
Mức lương
Thỏa thuận
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