Mô Tả Công Việc
We are seeking 02 friendly and service-minded individuals to join our team as:• Japanese Customer Service Liaison• Korean Customer Service LiaisonIn these roles, you will support Japanese or Korean-speaking patients during their visits, ensuring they receive outstanding care and a smooth clinic experience.Key Responsibilities:• Welcome and assist patients at reception and throughout their visit• Provide accurate information regarding our services, procedures, and doctors’ schedules• Assist patients with appointment booking, insurance claims, and medical paperwork• Act as an interpreter between patients and doctors when needed• Follow up with patients for feedback, follow-up appointments, and ongoing care• Maintain a professional and empathetic attitude in all patient interactions• Collaborate closely with clinic staff, doctors, and the management team• Assist with communication materials or marketing activities when required
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Yêu Cầu Công Việc
• Vietnamese currently living in Da Nang• Bachelor’s degree• At least 3 years’ experience in customer service, hospitality, or a medical setting is a plus• Proficiency in Japanese (N2 or above) or Korean; conversational English is required• Strong communication and interpersonal skills• Friendly, patient, detail-oriented, and professional• Basic computer skills (Word, Excel, email)What We Offer• Competitive salary based on experience and language skills• International working environment with a multicultural team• Training and development opportunities• Health care benefits and other allowancesHow to ApplyPlease send your CV (in English or Japanese) with a recent photo.Address: Family Medical Practice Da Nang, 96-98 Nguyen Van Linh, Da Nang
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Hình thức
Full-time
Mức lương
Thỏa thuận
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