Đăng nhập
Đăng ký
Mô Tả Công Việc
Responsibilities:
- Answer incoming calls and address customer inquiries in both English and Vietnamese.
- Receive and respond to customer's feedback.
- Identifying and assessing customer needs to achieve satisfaction.
- Resolve customer issues and complaints promptly, professionally, and politely.
- Assist other departments within the company as needed.
Yêu Cầu Công Việc
Requirements:
- Experienced in customer care or call center is an advantage.
- Excellent communication skills (listening, speaking). Good English communication skills are a strong advantage. (English level IELTS 5.5 - 6.5 or equivalent)
- Empathy, patience, problem-solving skills, and the ability to work well in a team environment
- Skills in using computers and office software (Excel, Word).
- Own a laptop/PC to support Work From Home (WFH) in case of emergencies.
- Have responsibility, adaptability, and the ability to handle work pressure.
- Due to the nature of night shifts, the ability to manage schedules and workloads is necessary to maintain health and well-being during nighttime work.
- Night Shift 1 8PM - 4AM, Night Shift 2: 4AM - 12AM (5.5 days per week)
Hình thức
Quyền Lợi
- Phụ cấp khác:
Gasoline allowance up to 800k
Food allowance 30k/day
Birthday bonuses, sweet parties, salty parties, YEP...etc. - Thời gian thử việc: 2 Month
- Cơ hội huấn luyện:
Youthful, modern, and comfortable working environment.
Opportunities for skill development and personal growth.
Flexible working hours. - Độ tuổi: 22 - 35
- Thời gian làm việc: Shift 1: 8 PM - 4 AM, Shift 2: 4 AM - 12 AM (5.5 days per week)
- Đồng nghiệp: Work in a professional, dynamic environment
- Phúc lợi:
Salary: 12,000,000 - 14,000,000 VND + KPI bonus + Allowance
Comprehensive training and provided with relevant materials.
Supplied with equipment and support necessary for the job. - Ngày nghỉ: 12 days off/year + 12 days off under Night Shift regime and other days off up to more than 35 days/year
- Lương: 12 Tr - 14 Tr VND
Mức lương
Từ 12 đến 14 triệu
Báo cáo tin tuyển dụng: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo,
hãy phản ánh với chúng tôi.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
