Mô Tả Công Việc
We’re Hiring: Reservation Support - Korean Speakers (Relocate to KL, Malaysia). Location: Teleperformance Malaysia (Kuala Lumpur) Gtower. Intake: June. Channel: Voice, Chat, Email. Salary: RM8,000 – RM10,000 (All-in Package)What You’ll Need:. Diploma or Degree in any field. English proficiency (CEFR B1+) – Check Level. 6+ months experience in customer support preferred (not required). Fresh grads in English/Communications-related fields encouraged. Typing: 40 wpm, 90% accuracy. Proficient in Microsoft Office & general computer useYour Responsibilities:. Support customers via chat & email. Handle inquiries, payments, and order processing. Safeguard customer data & privacy. Escalate issues when needed. Contribute to service improvements. Stay up to date through training and performance goals
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Yêu Cầu Công Việc
We’re Looking For:. Native Korean speaker. Excellent communication & problem-solving skills. Customer-first mindset. Calm, positive & professional under pressure. Open to feedback & learning. Team player with critical thinkingBenefits:• Compensation: Monthly Salary Range is MYR 6,000 - MYR 8,000, or USD 1700 to USD 2000 in current exchange rate (without including KPI Incentives, Night Shift Allowance and Public Holiday Rate)• Work-Life Balance: Paid time off, flexible work. 15 days of Annual Leave + 14 days of Sick Leave + 60 days of Hospitalization Leave + 98 days of Maternity Leave or 7 days of Paternity Leave per annum. x3 Pay rate on Public Holidays• Health & Wellness: Health Insurance, Dental and Vision Annual Coverage• Financial & Recognition: Performance Bonus, Rewards and Recognition Program• Work Environment: Diverse and Inclusive Employee Engagement Activities• Professional Development: Learning and Development Program, Training programs, Certifications, Internal promotions.• Relocation Package: Working Visa, Flight Ticket, 4-star Hotel Accommodation for first week and Monthly Housing Allowance are included for this position. ✈️✅
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Hình thức
Full-time
Mức lương
Thỏa thuận
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