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Mô Tả Công Việc
- Perform customer support tasks
- Evaluate and prioritize customer support cases
- Perform all activities related to POS system introductory on-line & training for company products, installation, repair, management and maintenance
- Resolve issues for Clients via phone or electronically in a timely manner
- Track and document the progression of the work assigned
- Perform troubleshooting
- Identify all issues & suggest and implement solution
- Building long-lasting, mutually beneficial, positive & trust relationships with Cleints’ contacts and internal departments to create a better customer experience.
- Handling complaints and negotiations.
- Maintaining an accurate and updated database of client information.
- Staying current on company offerings and industry trends.
- Analyze data, assess trends and determine actions to optimize performance
Yêu Cầu Công Việc
- Perform customer support tasks
- Evaluate and prioritize customer support cases
- Perform all activities related to POS system introductory on-line & training for company products, installation, repair, management and maintenance
- Resolve issues for Clients via phone or electronically in a timely manner
- Track and document the progression of the work assigned
- Perform troubleshooting
- Identify all issues & suggest and implement solution
- Building long-lasting, mutually beneficial, positive & trust relationships with Cleints’ contacts and internal departments to create a better customer experience.
- Handling complaints and negotiations.
- Maintaining an accurate and updated database of client information.
- Staying current on company offerings and industry trends.
- Analyze data, assess trends and determine actions to optimize performance
Hình thức
Mức lương
Thỏa thuận
Báo cáo tin tuyển dụng: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo,
hãy phản ánh với chúng tôi.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
