Customs Clearance Documentation Specialist (Ho Chi Minh City / Hanoi)

DHL Global Forwarding (Vietnam) Corporation

Địa chỉ làm việc:

Hết hạn ngày: 08/03/2026

ID: job809702

Mô Tả Công Việc

1/ Overall Job Purposes:We are looking for the Customs Clearance Documentation Specialist (CDZ Documentation Specialist) based in Ho Chi Minh City & Hanoi. This role is responsible for ensuring the efficient and compliant processing of import and export shipments through customs, arranging domestic trucking and performing other value-added services as required. 2/ Main Tasks & Key Responsibilities:• Serve as the primary contact for customers to arrange customs clearance, trucking, and other value-added services.• Develop and execute customer Standard Operating Procedures (SOPs).• Ensure all documents are complete and correct before proceeding with customs clearance.• Prepare and process import and export declarations according to current customs regulations.• Provide consultation to customers regarding customs regulations, classification, commodity regulations, etc., with support from the Team Leader or Trade Compliance Manager when needed.• Arrange appropriate trucking plans.• Manage supplier performance for all required services.• Ensure all timestamps and milestones are updated correctly and on time.• Liaise with customs authorities and suppliers to resolve any issues or queries related to shipments (e.g., escalations, disputes, irregularities).• Manage files in the DHL Global Forwarding's operational system end-to-end (from file creation and document upload to billing and file closure).• Ensure customs and transportation documents (Proof Of Delivery, etc.) are archived properly as per internal requirements.• Perform required post audits.• Prepare necessary internal and customer reports.• Participate in or lead continuous improvement projects.3/ Working Location: • If the candidate prefers working in HCMC: - 11th Floor, e.Town 2 Building, No. 364 Cong Hoa Street, Tan Binh Ward, HCMC• If the candidate prefers working in Hanoi: - 18th Floor, Charmvit Tower, No. 117 Tran Duy Hung Street, Yen Hoa Ward, Hanoi

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Hình thức

Full-time

Mức lương

Thỏa thuận

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Địa chỉ làm việc
Ngày đăng tuyển 08/12/2025
Vị trí Nhân viên
Ngành Nghề Tài chính / Kế toán / Ngân hàng
Loại công việc Full-time
Nhà tuyển dụng DHL Global Forwarding (Vietnam) Corporation
LIÊN HỆ Email: đang cập nhật

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services. Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments. As the world’s leading logistics’ company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL. We will always enable you to take on responsibility and encourage your growth, personally and professionally. We are proud of our history and what we have created, a global market leader with 30,000 passionate employees. Our aspiration is to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF, because we have: • The largest global network with more than ~30,000 passionate employees • The most efficient processes and fastest response times • The best solutions and best customer service Our Vision: The Logistics Company for the World Our Mission: Excellence. Simply Delivered. Our Purpose: We connect people, improving their lives. Our Values: Respect & Results Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries.